Configuring logging on ThinLinc servers

In this section we will describe how ThinLinc logs activities on the server, and how the logging can be configured.

Logs are written by each individual session and by the following ThinLinc server components.

• VSM server

• VSM agent

• Web Integration

• Web Administration Interface

• Web Access (HTML5 client)

ThinLinc server components

Logging is configured by editing parameters in Hiveconf. Each component that uses the logging system has a Hiveconf folder named logging. In this folder and its subfolder, the logging system is configured.

Log destinations

Logs can be written to a file on disk, to syslog, or both.

Writing logs to file

The file name for the log file written to local disk is configured by editing the parameter logfile under the logging folder. To turn off logging to file, set the parameter log_to_file to 0. Note that the log file will still be created. If abnormal situations occur because of programming errors, data may appear in the file.

Writing logs to syslog

For large installations, using a central log host might be very convenient. ThinLinc supports writing logs to syslog, which makes it possible to collect all logs in one place.

By setting the parameter log_to_syslog under the logging folder to 1, logs will be written to syslog. Specify the syslog facility in the parameter syslog_facility. The default behavior is not to log to syslog.

If the parameter syslog_host is set, logs will be sent via UDP to the syslog daemon on the host specified. If not, logs will be sent to syslog by writing to the socket specified in syslog_socket. The latter is the default.

Sub-loggers

Each program doing logging uses a number of sub-loggers. Sub-loggers are a way to distinguish different types of information written by the program. For example, the VSM server uses the sub-loggers license, session and shadow for logging license-related messages, information about sessions and information about shadowing respectively. Every sub-logger can be configured to use a different log level. This allows the system administrator to, for example, increase the information about new sessions without increasing the overall log level, easing debugging of specific problems.

Log levels

The amount of logging can be configured using log levels. The log levels available are:

Table 1 Log levels

Log Level	Explanation
ERROR	Unrecoverable Errors
WARNING	Warnings — something went wrong, but ThinLinc can recover.
INFO	Messages that are useful in daily maintenance.
DEBUG	Messages that can be of use for system administrators when debugging problems.
DEBUG2	Messages useful to trained ThinLinc personnel when doing advanced debugging.

The log level configured can be seen as a barrier. If the log level is set to for example INFO, log messages with a level of INFO or higher are let through. If the log level instead is set to DEBUG2, all log messages are let through, since all log levels are higher than DEBUG2.

There is one default log level, and one log level per sub-logger defined. If the log level for a sub-logger is set to a lower value than the default log level, more information will be written by that specific sub-logger.

The default log level is configured in the logging/defaultlevel parameter. Each sub-logger’s level can then be configured by setting the parameters under the logging/levels folder.

Summary

The default logging configuration is summarized in Default log behavior.

Table 2 Default log behavior

Component	Default Behavior	Log Configuration Hive Folder
VSM server	Log to /var/log/vsmserver.log	/vsmserver/logging
VSM agent	Log to /var/log/vsmagent.log	/vsmagent/logging
Web Administration Interface	Log to /var/log/tlwebadm.log	/tlwebadm/logging
Web Access (HTML5 client)	Log to /var/log/tlwebaccess.log	/webaccess/logging

Per-session logging

Each session writes what is written to standard output and standard error output to a file named xinit.log which is located in the session directory for a specific session. For example, the log for the last session of the user johndoe is located in /var/opt/thinlinc/sessions/johndoe/last/. This log contains for example output written by software run in the session, but it also has some output from ThinLinc software that is run by the user.